Trellix Careers 2025 hiring freshers for Technical Support Apprentice with qualification of Bachelor’s Degree at Bengaluru location. The detailed eligibility and application process are given in below.
Trellix Recruitment 2025 Details:
Company Website | www.trellix.com |
Job Role | Technical Support Apprentice |
Qualification | BE/B.Tech/ME/M.Tech/MCA |
Batch | 2022/2023/2024/2025 |
Experience | Freshers (0 – 1 Year) |
Salary | 7 – 11 LPA (Glassdoor) |
Job Location | Bengaluru |
Last Date | ASAP |
Key Responsibilities
- Act as the first point of contact for corporate/enterprise customers of Trellix.
- Handle real-time voice calls and portal cases and respond in a timely manner.
- Work in a team with assorted expertise.
- Update customers on progress of their cases on a regular-basis.
- Leverage team members’ expertise to deliver resolutions to customers in a timely manner
- Maintain a friendly, open, approachable, positive attitude.
- Willingness to work in 24×7 rotational shifts (including night shifts) is a must.
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Technical Skills
- Basic understanding of Microsoft Windows technology with some exposure to Server
- operating systems.
- Basic networking knowledge.
- Beginner level knowledge on Linux is preferred.
- Knowledge of computer security procedures and protocol.
- Exposure to security concepts is an advantage.
Communication Skills
- Excellent verbal & written communication skills is a MUST.
- Be able to effectively communication with global customers over phone & email.
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How to Apply For Trellix Careers ?