PhonePe Careers 2024: Hiring For – Advisor, ONDC | 0 – 3 years of work experience

PhonePe Careers 2024 is Hiring Advisor, ONDC in Bengaluru location. The detailed eligibility and application process is given below.

Phonepe Careers

PhonePe Careers 2024 details:

Company Website:
Job Role:
Advisor, ONDC
Experience: 0 – 3 years of work experience
Work Location: Bengaluru
Salary: Expected Range between ₹ 4 to ₹ 7 LPA
Qualification: Bachelor’s/ Master’s Degree

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  • Act with integrity & think customer-first in every interaction
  • Handle basic PhonePe account and transaction related queries
  • Ability to flex between phone & data channels
  • Follow specified process guidelines to bring about resolution
  • Build customer trust through their interaction
  • Ability to meet hourly & daily productivity goals
  • Leverage internal processes and resources to drive resolution
  • Escalate appropriately taking support from relevant teams to resolve customer issues
  • Recommend process improvements
  • Engage & Educate customers so they’re able to leverage PhonePe to the fullest

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 Ideal candidate should :
  • Have excellent written and verbal communications
  • Have good learnability
  • Be an active listener and deal well with objection
  • Have strong customer orientation and ability to adapt/respond to different scenarios
  • Be a team player, flexible and open to feedback
  • Ability to multitask, prioritise, and manage time effectively
  • Should be able to speak in English and Hindi
  • Graduation (10+2+3) is Mandatory
  • 0 – 3 years of work experience in a customer facing role preferably in a e-commerce, food-delivery platforms(Q-commerce) industries (Chat Support Experience)
  • Multilingual skills (spoken + written) are preferred.
Other Benefits:
  • Your lunch is on us!
  • 5 day working week (2 rotational week off)
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
  • Insurance Benefits – Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
  • Wellness Program – Employee Assistance Program, Onsite Medical Center, Emergency Support System
  • Parental Support – Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
  • Mobility Benefits – Relocation benefits, Transfer Support Policy, Travel Policy
  • Retirement Benefits – Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
  • Other Benefits – Higher Education Assistance, Car Lease, Salary Advance Policy
How to Apply For PhonePe Careers 2024 ?

All interested and eligible candidates can apply PhonePe Careers 2024 online by the following link as soon as possible.

To Apply For PhonePe Careers 2024 : Click Here

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