PhonePe Careers 2024: Hiring For – Advisor, ONDC | 0 – 3 years of work experience

PhonePe Careers 2024 is Hiring Advisor, ONDC in Bengaluru location. The detailed eligibility and application process is given below.

PhonePe Careers 2024 details:

Company Website: www.phonepe.com
Job Role: Advisor, ONDC
Experience: 0 – 3 years of work experience
Work Location: Bengaluru
Salary: Expected Range between ₹ 4 to ₹ 7 LPA
Qualification: Bachelor’s/ Master’s Degree

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Responsibilities:

• Act with integrity & think customer-first in every interaction
• Handle basic PhonePe account and transaction related queries
• Ability to flex between phone & data channels
• Follow specified process guidelines to bring about resolution
• Build customer trust through their interaction
• Ability to meet hourly & daily productivity goals
• Leverage internal processes and resources to drive resolution
• Escalate appropriately taking support from relevant teams to resolve customer issues
• Recommend process improvements
• Engage & Educate customers so they’re able to leverage PhonePe to the fullest

Zoho Careers 2024: Hiring For – Software Developers

 Ideal candidate should :

• Have excellent written and verbal communications
• Have good learnability
• Be an active listener and deal well with objection
• Have strong customer orientation and ability to adapt/respond to different scenarios
• Be a team player, flexible and open to feedback
• Ability to multitask, prioritise, and manage time effectively
• Should be able to speak in English and Hindi
• Graduation (10+2+3) is Mandatory
• 0 – 3 years of work experience in a customer facing role preferably in a e-commerce, food-delivery platforms(Q-commerce) industries (Chat Support Experience)
• Multilingual skills (spoken + written) are preferred.

Other Benefits:

• Your lunch is on us!
• 5 day working week (2 rotational week off)