Wipro Careers 2024: Hiring System Engineer in Bengaluru location | Apply now

Wipro Careers 2024 is Hiring System Engineer in Bengaluru location. The detailed eligibility and application process is given below.

Wipro Careers

Wipro Careers 2024 details:

Company Website: wipro.com
Job Role:
System Engineer
Experience: Freshers
Work Location: Bengaluru
Salary: Best in industry
Start Date: 6th April 2024
Qualification: Any Graduate

Job Description
  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
  • Answer incoming calls and respond to customer’s emails intimely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources andOffer Solution to customers.
  • Research, identify, and resolve customer complaints usingapplicable software.
  • Route calls and tickets to appropriate resources and Domains whocan best support he user,
  • Document all call information according to standard operatingprocedures.
  • Recognize, document, and alert the management team of trends incustomer calls.
  • Create SOPs for new Issues and resolution given.
  • Complete call logs and reports.

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How to Apply For Wipro Careers 2024 ?

All interested and eligible candidates can apply Wipro Careers online by the following link as soon as possible.

To Apply For Wipro Careers 2024 : Click Here

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