Wipro Careers 2024 is Hiring System Engineer in Bengaluru location. The detailed eligibility and application process is given below.
Wipro Careers 2024 details:
Company Website: wipro.com
Job Role: System Engineer
Experience: Freshers
Work Location: Bengaluru
Salary: Best in industry
Start Date: 6th April 2024
Qualification: Any Graduate
Job Description
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
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How to Apply For Wipro Careers 2024 ?
All interested and eligible candidates can apply Wipro Careers online by the following link as soon as possible.
To Apply For Wipro Careers 2024 : Click Here
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