Veralto Careers 2024 is Hiring Software Support Engineer in Bangalore location. The detailed eligibility and application process is given below.
Veralto Careers 2024 details:
Job Role: Software Support Engineer
Experience: 1-2 year Experience
Work Location: Bangalore
Salary: ₹6.2 LPA
Start Date: 07 Jan 2024
Qualification: BE / B.Tech / BCA / MCA / ME / M.Tech.
About Veralto Careers:
Our Software Support Engineers are an essential part of keeping our customers up and running with our solutions, with their passion and know-how of Esko Software as they dazzle the customers with their technical ability to resolve even the most daring challenges in no time.
WITHIN YOUR ROLE, YOU WILL:
- Be the face and voice of the customer within Esko
- Keep the customer informed and updated as you get things fixed
- Learn and plug into the latest trends and master the newest technologies, because our industry doesn’t stand still
- Be part of a customer-centric team of experts, looking after Subject Matter Experts to enterprise customers
- React to issues and proactively anticipate customer challenges
- Build a trusted partnership with the customer
- Help the customer to continuously get the best value they can from the software.
WE ARE LOOKING FOR A PROFESSIONAL WHO IS:
- Good communicator with the ability to defuse tense customer situations.
- Empathy for other people (colleagues and suppliers as well as customers!)
- Proactive to the problem at hand, as well as challenging how we eliminate problems in future!
- Excellent listening skills and ability to understand and interpret customer needs and manage customer expectations.
- Fluency in English
- Has knowledge on how web applications work either by experience or by qualification.
- OK to work in shifts as this is a 24/7 support organization. The shift timings are as follows:
- First Shift: 06:30AM to 03:30PM IST
- Second Shift: 02:30PM to 11:30PM IST
- Night Shift: 10:30PM to 07:30AM IST (next day)
- Willing to work on weekends. As this is a 24/7 support organization, you might get scheduled to work on Saturday AND/OR Sundays. But this will be considered as your workday, and you can take any other two days as your Week-off based on the planning of schedule by your team leader.
- Willing to work in hybrid mode.
YOUR EDUCATION AND BACKGROUND EXPERIENCE WILL INCLUDE:
- Experience in problem solving, and a quick learner.
- Analytical mindset, with a calm, methodical approach to problem solving.
- Direct experience of handling complex technical issues with customers and/or suppliers.
- EITHER: 1-2 years in IT support or software application/installation support.
How to Apply For Veralto Careers 2024 ?
All interested and eligible candidates can apply online by the following link as soon as possible.
To Apply For Veralto Careers 2024 : Click Here
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