Accenture Careers 2024 is Hiring Application Tech Support Practitioner in Gurgaon location. The detailed eligibility and application process is given below.
Details About Accenture Careers 2023:
Company Website: accenture.com
Job Role: Application Tech Support Practitioner
Qualification: Bachelor Degree Graduation
Experience: 0-2 year(s) of experience
Batch: Not Mentioned
Salary: ₹4.7 – 6.9 LPA (Expected)
Job Location: Gurgaon
Last Date: ASAP
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Job Description
- Role Title: Application Tech Support Practitioner
- Role Description: Act as the liaison between clients and system/application, ensuring smooth operations and addressing client issues promptly.
- Key Responsibilities:
- Provide service desk voice support to clients, accurately identifying and resolving issues.
- Manage service desk operations to maintain optimal system performance.
- Cultivate strong client relationships through effective communication.
- Utilize deep product knowledge to design and implement effective resolutions.
- Required Skills:
- Service Desk Management
- Service Desk Voice Support
- Desired Skills:
- N/A
- Experience Required: 0-2 years
- Educational Qualification: Bachelor’s Degree in any field
Summary Points:
- Position Title: Application Tech Support Practitioner
- Responsibilities:
- Provide service desk voice support and oversee service desk operations.
- Interface with clients to define and resolve issues promptly.
- Ensure high-performance standards of system operations.
- Professional & Technical Skills:
- Must-Have Skills: Service Desk Voice Support, Service Desk Management
- Desired Skills: Familiarity with Cloud Technologies, ITIL Framework experience
- Proficient in incident management, problem management, and change management.
- Experience with ticketing systems like ServiceNow or Remedy.
- Excellent written and verbal communication skills.
- Ability to thrive in a dynamic environment with multiple priorities.
- Additional Information:
- Candidates should have 0-2 years of Service Desk Management experience.
- Preferably holds a degree in computer science, information technology, or a related field.
- Location: Gurugram office
How to Apply For Accenture Careers 2024 ?
All interested and eligible candidates can apply Accenture Careers online by the following link as soon as possible.
To Apply For Accenture Recruitment 2024 : Click Here
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